Chapter 1
| PDR: An Introduction and Brief History |
| Overview of Paintless Dent Repair |
| PDR – The Context |
| Paintless Dent Repair versus Panel Beating Repair |
Chapter 2
| Insurance companies |
| Quotation and Insurance |
| Excesses and Insurance |
| Claims Process |
| Paintless Dent Repair Technologies |
Chapter 3
Chapter 4
Chapter 5
Chapter 6
| PDR – Managing your customer base |
| Manging the Client Base – Insurance companies |
| Managing the client base – Other partners |
Chapter 7
Chapter 8
Chapter 9
| Picks – PDR Tools for Aluminium |
| Hand Tools |
| Glues and Glue Tools |
| PDR Lighting |
| PDR Rods and Bars |
| PDR Side Panel Tools |
| PDR Whale Tales |
| PDR Accessories |
Chapter 10
| Remove and Replace – Introduction |
| Remove and Replace – Roofing |
| Remove and Replace – Wiring |
| Remove and Replace – Tailgate Procedure |
| PDR – Removal and Replace system |
Chapter 11
Chapter 12