PDR eBook
The PDR eBook can be joined on www.pdrtraining.con.au which is the official website for the hands on paintless dent removal training.
The following are the chapters covered in the PDR eBook.
Chapter 1
| PDR: An Introduction and Brief History |
| Overview of Paintless Dent Repair |
| PDR – The Context |
| Paintless Dent Repair versus Panel Beating Repair |
Chapter 2
| Insurance companies |
| Quotation and Insurance |
| Excesses and Insurance |
| Claims Process |
| Paintless Dent Repair Technologies |
Chapter 3
| PDR Business Planning |
| PDR – Operational Structures |
| PDR – Model Characteristics |
| PDR – PEST Analysis |
| PDR – SWOT Analysis |
| PDR – Total Quality Management (TQM) |
| PDR – Business setup |
| PDR – The Marketplace |
| PDR – Risks and Risk Management |
| PDR – Dealing with insurance companies |
| PDR – Building Relationships |
| PDR – Pricing Schemes and Quality Assurance |
Chapter 4
| Business Setup and Operation – Introduction |
| PDR Business Model I |
| PDR Business Model II |
| Business Setup Plans – The Premises Layout |
| Business setup – Preparing the Premises |
| Operating within the storm |
Chapter 5
| Business Accounting |
| Business Software I |
| Business Software I – Microsoft Excel Spreadsheet |
| Business Software I – Microsoft Excel Spreadsheet Other Commands |
| Business Software II Databases and Commercial Software |
| Reports Generation |
| Business Website and Advertising Management |
| Good Practices in accounting |
| Accounting Tasks for the business |
| Tracking Pending Payments, Rights and Procedures |
| Simple Accounting for the PDR Business |
| Simple Accounting Glossary |
Chapter 6
| Managing your customer base |
| Manging the Client Base – Insurance companies |
| Managing the client base – Other partners |
Chapter 7
| Introduction to Dent Estimation |
| Recognising Hail Dent Damage |
| Dent Estimator and Dent Size |
| Estimating Dent Depth |
| Limitations on PDR Viability |
| Dent Count and Categorisation |
| Understanding Panel Sections and Diagram |
| Understanding the Dent Matrix |
Chapter 8
| Quotation Process – An Introduction |
| Quotation Process – Liaising with the Customer |
| Quotation Process – Damaged Parts |
| Quotation Process – The Insurance Quotation |
| Quotation Process – The Calculation |
| The Quotation Process – Private and Car Yards Quotations |
| Quotation Process – Software Packages |
Chapter 9
| Picks – PDR Tools for Aluminium |
| Hand Tools |
| Glues and Glue Tools |
| Lighting |
| Rods and Bars |
| Side Panel Tools |
| Whale Tales |
| Accessories |
Chapter 10
| Remove and Replace – Introduction |
| Remove and Replace – Roofing |
| Remove and Replace – Wiring |
| Remove and Replace – Tailgate Procedure |
| Removal and Replace system |
Chapter 11
| Glue and Pull Technique |
| Techniques Introduction |
Chapter 12
| The Big Dent Machine from Excel Tools! |
| Techniques – Blending |
| Leverage Techniques |
| Difficulty Factors |
| Access Points |
| Techniques – Finding the dent’s pressure point |
| Creases, Chips and Pushing |
| Heating Panels |